Privacy Policy

The security and privacy of our contacts is of the utmost importance. The purpose of this policy is to describe the information we may hold about you, explain what we use it for, and explain your rights in relation to it. By visiting any Lazeny.com website, you are accepting the practices described in this Privacy Policy.

What information do we collect?

You are not required to provide any personal information in order to obtain general access to this site. However, in order to access certain services and features of this site, we may require you to provide personal information such as your name and e-mail address. For example, we will collect certain personal information when you contact us via the ‘Contact Us’ form.

How We Use Information?

We and our trusted affiliates, independent contractors, and business partners may use personally identifiable information collected through the Website to contact Users regarding products and services, and otherwise to enhance Users’ experiences with us and such affiliates, independent contractors, and business partners. We may also use information collected through our Website for research regarding the effectiveness of the Website and the marketing, advertising and sales efforts of the company, its trusted affiliates, independent contractors and business partners.

Who we share your information with?

We do not sell, rent or lease the information we collect to any third party and we do not use or disclose sensitive information such as, information about any disability that you might have, your race, or religion, without your explicit consent.

We may share your information with other like-minded organizations so that they may send you information that might be of interest to you but we will not do so unless you have consented to us sharing your information in this way. We also may share your information with companies that we contract with to provide services on our behalf, such as handling the printing, processing and delivery of mailings, processing online financial transactions, or analysis of the data we collect. We will only provide these companies with the personal information they require to fulfill our requirements for your order with the understanding that your personal information is maintained confidentially and securely and that it is used only for purposes that you have consented to.

We may access and/or disclose your personal information if we are required to do so by operation of law or in good faith, if we believe that such disclosure is necessary to conform with the law or comply with any legal process served on us or this website, and to protect and safeguard our rights and our property or in urgent circumstances to safeguard users of our website, our services and members of the public.

Use of Cookies

Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalize your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.

Security

The security of your personal information is important to us. When you enter sensitive billing information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after receipt. However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Links out of our website

Lazeny.com web site may contain links to other sites. Lazeny.com is not responsible for the privacy practices, or the content of those web sites. You are advised to check the terms and conditions and privacy policies of third party sites as a separate matter to this policy.

Minor’s Policy

This site is not intended for individuals under eighteen years of age. We do not permit use of the site by anyone under the age of 18, and we do not knowingly, directly, or passively collect information from minors under age 18. If you are under 18 years of age, you should stop using this site.

Choices and Access

Your choices regarding our use and disclosure of your Personal Information for marketing purposes:

  • We give you many choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:
  • Receiving marketing-related e-mails from us based upon your Personal Information: If you no longer want to receive marketing-related e-mails from us on a going-forward basis based upon Personal Information collected pursuant to this Privacy Policy, you may opt-out of receiving such marketing-related e-mails by accessing the “E-mail Subscriptions” page on the Site, or by clicking the “unsubscribe” link that is included at the end of such marketing-related e-mails.
  • We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your Personal Information from the databases of third parties with which we have already shared such information (i.e., to which we have already provided such information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related e-mails from us, we may still send administrative messages to you; you cannot opt-out from receiving administrative messages.

How you can access your Personal Information

If you would like to review or update your Personal Information that has been previously provided to us, you may do so by logging into your account within the Services, or, for certain Personal Information that is not reviewable through the Services, you may contact us in accordance with the “CONTACTING US” section below.

We will try to comply with your request to update your Personal Information as soon as reasonably practicable. We are not responsible for changing information from the databases of third parties with whom we have already shared your Personal Information.

Changes to These Terms

We reserve the right to change the terms of this Policy at any time and will not specifically notify you of any changes. With this in mind, we recommend that you periodically check the Policy for any changes.

Excellent

Based on 47 reviews

Google
Therese Butler2 months ago
Posted on Google

Called Andrew in the early afternoon and he had Ryan at our house to assemble our massage chair on the same day. Ryan was very efficient!

Nick Tran4 months ago
Posted on Google

It was pleasant working with Andrew. He helped me try 5-6 chairs and I think I picked the best one. He even referred me to try other chairs elsewhere to make sure I pick the best one and he was confident about his prices being competitive with the market. I also second guessed my chair when I bought it a week later I tried a few more and realized I picked the best one for me. He accommodated my return immediately if I chose that route. I hope for tech support if something goes wrong with the chair as that is always something expected with technology like this.

Heidi Lynn4 months ago
Posted on Google

Andrew literally spent hours with us on 2 separate days until we made our decision. And then Ryan was a true gentleman and expert delivery guy. He set it up exactly where I wanted it and it was ready to go. I’d recommend them to anyone.

Queen Clair5 months ago
Posted on Google

This may look like a small, low-key store, but they carry many major massage chair brands. The owner is honest, sincere, warm, and extremely professional. The pricing is also excellent! From the initial consultation, contract signing, delivery, installation, all the way to the follow-up service, the entire experience was thoughtful and reassuring. They truly took away every concern we had during the process. I would happily recommend them to any friend looking for a massage chair. Businesses like this absolutely deserve our support!

Richard Tschernia6 months ago
Posted on Google

Andrew was spot on for delivery time and having the installer there when promised. I usually do not do these right ups but Andrew and the company would get 10 stars if possible. The quality of chair and the personal service exceptional!!!

Paul Cohen8 months ago
Posted on Google

Andrew at Lazeny saved us. My wife's medical circumstances require her to have a Zero Gravity Massage Chair. Today, Sunday morning hers broke. Thankfully, Lazeny was open and Andrew took great care of us. His pricing was fair and his knowledge was excellent. We purchased a JP Medics Kawa - it's a great chair. Thank you Lazeny and Andrew, you saved the day.

Martin Chen8 months ago
Posted on Google

Andrew is such a a great person and his personal touch to match up the chair for you and your family’s needs are unmatched. His speedy delivery and fast in home setup is awesome and surpasses all expectations. You will not find a better value than Lazeny. Highly recommended that you use Lazeny for all your massage chair needs

Mong hang Bui9 months ago
Posted on Google

Tôi đã mua một cái ghế hãng Chanenn ở đây. Dịch vụ rất tuyệt vời và Andrew rất thân thiện và tận tâm 👍.

Brian Hemp1 year ago
Posted on Google

The service and knowledge I received from Andrew and his staff were outstanding. He took the time to ask thoughtful questions about what I was looking for and had me try several different chairs and programs that suited my needs. He also saved me a lot of time by narrowing down the options based on my preferences, helping me avoid purchasing the wrong chair. Andrew was very easygoing and never pressured me into making a purchase. In fact, he encouraged me to do some research so I could feel confident in my decision. This was a big investment for me, and I truly appreciated the patience, professionalism, and kindness I received—not only from Andrew but also from his delivery driver, Ryan. Ryan was clean-cut, courteous, and made me feel completely at ease when delivering the chair to my home. I highly recommend Andrew and his team. They’ll treat you with respect, guide you through the process, and ensure you find the right massage chair. Thank you again, Andrew, for your exceptional service and support. Five stars all the way!

Luv2ride Fast1 year ago
Posted on Google

I have spent several months testing many chairs. I ended buying the Luraco from Andrew because of his patience and willingness to answer all my questions. Not only that, he personally delivered the chair (more than 4hrs away) and set it up for me. Unparalleled customer service in this day and age. Although I was nervous about buying a chair I had never sat in, it ended up being exactly what I wanted. No regrets on the chair purchase and no regrets from buying from Andrew. Regards, Marty A.

Visit our Westminster showroom

Sit in the chairs before you decide. We walk you through the options that fit your body and your budget.

Showroom

14341 Beach Blvd Unit E
Westminster, CA 92683

866-777-5205 (English)
714-468-2483 (Vietnamese)
support@lazeny.com

Office Hours

Weekdays
By appointment only

Saturday and Sunday
12:00 pm to 6:00 pm

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